Hacked, down, slow or forms quietly not arriving. We find the real cause, fix it properly and lock it down, so it doesn’t come back next week.
What’s going on?
No jargon needed. Choose the one closest to your problem.
Contact us straight away. The sooner, the better.
Urgent problems can start the same day.
Every day this stays broken, enquiries can go missing.
Slow pages lose visitors, especially on phones.
Sites we didn’t build are welcome too.
The difference
What’s included
You don’t need to know what went wrong. That’s our job. The technical bit is there if you’re curious.
Not just what broke, but why. That’s how it stays fixed.
The technical bit: Root cause diagnosis, logs and error tracing
Errors, clashes, broken pages and forms put right and tested.
The technical bit: Plugin, theme and server fixes
Malware removed and the way in closed, so it doesn’t happen again next week.
The technical bit: Malware removal and vulnerability fixes
Harder to break into, with safer logins and a recovery plan if anything goes wrong.
The technical bit: Hardening, two-factor login, firewall, recovery readiness
If forms or emails stopped arriving, we trace where they go missing and fix it.
The technical bit: Form and email delivery testing
A short report in plain English: what broke, what we did and how to avoid it.
The technical bit: Written incident report
How it works
A quick call or message. Urgent problems can start the same day.
We find the cause and tell you the price before any work starts.
Fixed, tested on desktop and mobile, then secured.
What broke, what we did and how to keep it from happening again.
After a site hack, Panashe responded quickly and handled the full security cleanup with efficiency. Communication was clear throughout and everything was restored and secured in minimal time.
Panashe is my go-to for speed optimisation and development work. Delivers quickly, works efficiently, and always explains exactly what was done and why. Consistently excellent.
Sitelab consistently delivers exceptional work with impressive turnaround times. Their professionalism and expertise make them my first and only choice for website development.
The questions owners ask us most. Anything else, ask on the call.
Urgent problems, like a hacked or broken site, can start the same day. For anything less urgent we agree a start date with you.
We look at the problem first, then tell you the price before any work starts. No surprises on the bill.
Contact us straight away and try not to delete anything, it helps us find how they got in. We will take it from there.
Yes. Whether we built it or not, if it runs on WordPress we can help.
Always. You get a short plain English report of what broke, what we did and how to keep it from happening again.
Many problems come from missed updates and weak security. A Growth Plan, from $99 a month, keeps your site updated, backed up, checked and improving.